STORE POLICY

Shipping & Delivery

Delivery area and fees

We currently deliver to addresses within the United Arab Emirates. Standard delivery is UAE dirham20.00. Delivery is free when the merchandise subtotal reaches UAE dirham150.00 after discounts.

Processing and delivery

Paid orders are prepared after payment confirmation. Most in-stock orders are targeted for dispatch within 1–2 business days, with delivery commonly taking a further 1–3 business days depending on the emirate, address, courier capacity, weekends, and public holidays.

Address and contact details

Please provide a complete address and reachable UAE phone number. The courier may call or message to complete delivery. Additional costs caused by an incorrect address, repeated failed delivery, or an unreachable recipient may be charged before redelivery.

Delays and risk

We will help investigate delayed or missing parcels. Events outside reasonable control—including weather, road restrictions, public holidays, and courier disruptions—may extend delivery times.